How do you measure the guest experience in a casual dining environment? What numbers or restaurant data analytics can you use? What metrics do you chart? You can't always articulate just what makes this environment perfect. When something's off though? You can tell right away. Often, you can sense …
Slicing the Pie: Simplifying Data For Fast Casual Restaurants
Troy remembers a world before "fast casual." Sure, the words existed back in the day, but they were not a restaurant segment. All he knew back then was that to keep his restaurant profitable he had to maintain his back of house processes and stay aware of his physical real estate. The fast-casual …
Quick Service Restaurant Data: A Lot with a Little
Ask anyone who was around "back then." They'll tell you how much the neighborhood had changed. They'll talk about the curiosity shops, the one-offs, the bevy of "characters" who made the place just what it was. Then they’ll get wistful, acknowledging that it’s all mostly given way for apartment …
Restaurant Data: Segment by Segment
When you imagine "the modern restaurant" what do you see? Sleek, frictionless surfaces gleaming beneath blue lights? Automaton chefs, synthetically intelligent, putting space-age technology to work? Space cruisers? Food replicators? OK. We might not be there (yet), but we're close. As restaurant …
