Artificial intelligence (AI) and machine learning (ML) have gained a strong foothold across different industries due to their ability to streamline operations, save costs, and reduce human error. Machine learning has reshaped sectors like healthcare, finance, and retail, and the restaurant industry …
POS-Agnostic Hardware: What it is and Why You Need it
The acceleration of innovation is measured by Moore's Law, which states that the capacity of existing technology will double every 18 months. You can see that in everything from your smartphone to the technologies that power your kitchen, including kitchen display systems (KDS), guest management …
Restaurant Delivery Optimization Strategies for COVID-19
We've never seen such a blow to hospitality business like this. It's why we have to keep using words like "unprecedented" in everything we write; we can't overstate it though, COVID-19 anxieties are real, and they're widespread. Though everyone is feeling them on some level, we can't give in to …
Introducing: ConnectSmart® GO – Off-Premise Order Management System
Today we've launched ConnectSmart Go, an off-premise aggregator for iOS. With CS-Go, restaurateurs can enhance their off-premise functionality by centralizing their operations; every order that comes in is routed to the kitchen, provides real-time order status, and informs staff of how the order …
A Letter From Our CEO About The COVID-19 Global Pandemic
A Message to the Industry, It's hard to imagine a more challenging time than right now for all of us. I'm sure you're probably spending every spare moment thinking about how to adapt and stay ahead in a rapidly changing and unpredictable environment — we are too. Rest assured that the health and …
How to Raise Restaurant Revenue: Find Your Hidden Costs
Raising your restaurant's profits without increasing stress can seem impossible. It's not an overnight process, and though the concepts are universal (generate more money than you spend), how you raise restaurant revenue is multifaceted. Fortunately, it's much easier than it sounds once you can …