Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home. While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery …
Problem Solving with Restaurant Technology
By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we …
Unsung Heroes: Why Our Support Services Team is Our Secret Weapon
Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …
What to Know to Avoid a Restaurant Data Breach
There have always been people that have looked to exploit vulnerabilities in technology. Cybersecurity attacks come in all shapes and sizes, from personal attacks aimed at discovering peer-to-peer information in identity theft cases, to more significant instances of fraud. Many restaurants continue …
How to Enhance Your Restaurant Service & Improve Guest Satisfaction
The pandemic hit the restaurant industry particularly hard, leaving with it a variety of lessons. Struggling restaurateurs face a much longer return to normalcy than expected, a journey that is more than just ensuring guests' safety but retaining customers for the future. Among these lessons, owners …
Restaurant Operator Spotlight: Bone Daddies
In a new series focusing on restaurant operators, Steve Hill, Head of Operations at the UK's Bone Daddies, discusses the restaurant's obstacles and successes through COVID-19. Despite the challenges presented by the COVID-19 outbreak, he illustrates how QSR Automations restaurant technology has …