December was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in December. Darden’s ‘Back-to-Basics’ Approach is Beating the Competition Darden’s …
2018 Restaurant Trends to Monitor & Embrace
What can the hospitality industry expect in 2018? As some major trends have popped up in 2017, it’s looking like they are here to stay for the new year. Savvy restaurant operators are looking for clever ways to stay competitive, improve their bottom line and ultimately – make smarter business …
Restaurant Website Tips: A Style Guide
At this point, there's little debate as to whether or not your restaurant needs a website. It undoubtedly does! However, knowing what to put on there, how much and in what way, can be tricky. Customers have diverse needs and preferences, and different restaurants will want to emphasize different …
Restaurant Customer Data: Personalizing the Experience
Whether or not you track it, your restaurant generates heaps of daily data. In your kitchen or "back-of-house," you get metrics like entree counts, cooking and grill-to-plate times. On the floor, there's the number of guests seated, table turn times and seating efficiency, collectively called "guest …
Restaurant Order Throttling: Balance On and Off-Premise Dining
No one wants to wait too long for their food. Caitlin didn't need a restaurant expert to tell her that. No one took the guest experience more seriously than her. So when her restaurant's cook times and customer satisfaction measures started slipping, she acted. The problem wasn't always clear. …
Restaurant News Roundup: November 2017
November was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in November. Data: What Diners Want from Customization Customers are willing to share …