The Industrial Revolution made people aware of the benefits of technology. Software and hardware are designed to make your life easier by performing a large volume of work in a small amount of time. As a result, you can focus on more complex activities that require specific human skills. The …
Culture Counts: Leveraging Technology to Improve Employee Satisfaction
When it comes to the restaurant industry, from dine-in to quick service and everything in between, there’s one universal truth: A business is only as good as its people. This has never been more true, as the industry continues to struggle with labor shortages and high turnover rates. While higher …
Problem Solving with Restaurant Technology
By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we …
Unsung Heroes: Why Our Support Services Team is Our Secret Weapon
Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …
Keeping Back of House Operations Front of Mind
A restaurant can’t function properly without the behind-the-scenes hustle and bustle, but staffing shortages are hitting back of house (BOH) operations hard. According to the 2022 State of the Restaurant Industry conducted by National Restaurant Association, roughly half of all operators say …
Avoid Front of House Staffing Fiascos with Smart Tech Solutions
Although the restaurant industry is not going out of business anytime soon and hungry customers keep showing up, a nationwide staffing shortage is hitting restaurants hard. According to the latest Job Openings and Labor Turnover Report from the Bureau of Labor and Statistics, more than 4 million …