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Millennials, the generational group born between the mid-80s and mid-2000's, represent roughly 1/4 of the American population. Incubated in web technology and global connectedness, they're an informed generation, often stereotyped by their passion for smartphones, selfies and a rosy hue fashion …
February was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in February. Independent Restaurant Count Dropped Three Percent in 2017 In the fall of …
Love it or hate it, social media has to be part of your restaurant marketing plan. National Restaurant Association found that 83-percent of Americans look up dining locations, directions, and hours of operation on their smartphones or tablets. A large portion of this percentage is going to land on …
According to a BCG study that asks millennials to rank the items on which they're most willing to spend money, they put "dining out" near the top. This option ranked higher than consumer electronics, apparel, footwear, beauty and cosmetics products, and accessories. The same study found that …
Your customers will read online reviews of your restaurant before they visit. Moz suggests almost 70% of all consumers, regardless of industry, depend upon reviews like these to make a decision. Knowing how to respond to negative restaurant reviews is important to your longterm success. For …
Having a guest management system is crucial to running an efficient restaurant and improving the guest experience. In fact, Toast found that 73% of diners agree that restaurant technology improves their guest experience. If you’re in the market for a guest management system, we have some information …
January was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in January. Restaurant Industry Reports First Quarter of Growth in Two Years According to …
No matter what kind of restaurant you're operating, excellent customer service is crucial to keeping it prosperous. While there are many quantitative metrics to measure in your restaurant (like how long it takes to cook an entree or the average customer wait time) identifying those intangible …
At QSR Automations, we work to make service easier for everyone and enhance the guest experience.
