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December was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in December. Darden’s ‘Back-to-Basics’ Approach is Beating the Competition Darden’s …
What can the hospitality industry expect in 2018? As some major trends have popped up in 2017, it’s looking like they are here to stay for the new year. Savvy restaurant operators are looking for clever ways to stay competitive, improve their bottom line and ultimately – make smarter business …
At this point, there's little debate as to whether or not your restaurant needs a website. It undoubtedly does! However, knowing what to put on there, how much and in what way, can be tricky. Customers have diverse needs and preferences, and different restaurants will want to emphasize different …
Whether or not you track it, your restaurant generates heaps of daily data. In your kitchen or "back-of-house," you get metrics like entree counts, cooking and grill-to-plate times. On the floor, there's the number of guests seated, table turn times and seating efficiency, collectively called "guest …
No one wants to wait too long for their food. Caitlin didn't need a restaurant expert to tell her that. No one took the guest experience more seriously than her. So when her restaurant's cook times and customer satisfaction measures started slipping, she acted. The problem wasn't always clear. …
November was filled with plenty of newsworthy restaurant industry topics. It was hard to narrow it down to just a few but we think you’ll enjoy our choices. Below is a recap of restaurant news that hit the wire in November. Data: What Diners Want from Customization Customers are willing to share …
When Lou started taking off-premise orders from his restaurant’s website, he expected success. The new channel boosted customer volume and profits. It also gave the place a modern touch. But while the new stream of guests helped his popularity, staff discovered a problem: their restaurant order …
Krista remembers the day they brought the second grill into their kitchen. It was an original decision for the restaurant. They'd been struggling with their kitchen processes to improve the speed of service. Initially, many wondered if it was the right way to go. Now, she'd hate to think where …
At QSR Automations, we work to make service easier for everyone and enhance the guest experience.
