Culture Counts: Leveraging Technology to Improve Employee Satisfaction

When it comes to the restaurant industry, from dine-in to quick service and everything in between, there’s one universal truth: A business is only as good as its people. This has never been more true, as the industry continues to struggle with labor shortages and high turnover rates. While higher wages, better benefits, and sign-on bonuses may help mitigate some of the strain, restaurant operators will be wise to invest time and resources into the intangible factors that keep good employees engaged–the restaurant’s culture.

A recent survey, which polled 800 US workers in the food and restaurant industry, found that nearly one in four restaurant workers plans to leave the service industry in the next year. While pay was predictable listed as a key reason in this decision, several other tougher-to-measure factors emerged, including burnout, stress, and general unhappiness.

Technology can play a key part in managing employees’ stress level. QSR Automations’ revolutionary ConnectSmart® platform offers practical solutions to alleviate the biggest headaches felt by service workers, from the back of house, all the way to the hostess stand and beyond.

ConnectSmart® Kitchen

ConnectSmart® Host

Implementing technology like the ConnectSmart® Platform can help minimize employee turnover and ensure consistent process to combat disruption. Streamlined practices create fewer hurdles, which results in happier employees, a prepared kitchen, and satisfied guests.

Want to learn more about how QSR Automations’ innovative technology can improve employee satisfaction in your restaurant? Talk with a specialist at sales@qsrautomations.com or (855)980-7328.

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About the Author

As Marketing Coordinator for QSR Automations, Alexa Glass is establishing her roots in the world of Marketing. After interning for months with QSR Automations, she assumed her full-time position upon her college graduation. Alexa has a Bachelor of Arts in Design Arts Technology and Business Administration from Bellarmine University in Louisville, KY. When she is not designing and formatting for QSR, you can find her drawing, listening to music, and playing with her dogs, Chonk and Buck.

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