Training your restaurant staff is like military boot camp, albeit it minus the yelling, mind games, shaved heads, and sleep deprivation. Like bootcamp, you need to make sure that your staff gets everything they need to jump into the battlefield of a busy Friday night rush; basic training for your …
ConnectSmart® Host (Formerly DineTime)/Google Integration Expands with Restaurant Waitlist Software Functionality
Restaurant operators look for technology investments that produce two things: visibility and traffic. Luckily, ConnectSmart® Host (Formerly DineTime)’s latest Google integration expands our restaurant waitlist software, so operators get both but with an added BAM! (As Emeril would say!) QSR …
Restaurant Marketing 101: How to Use Behavioral Email Marketing to Increase Customer Loyalty
Do you want to draw in new customers while holding on to return guests? Loyal customers are always worth more to a restaurant than new leads, and behavioral email marketing can increase that loyalty when done well. Building trust with your customers through tailored, personal, and relevant …
Restaurant Sound Design: Crafting a Quieter Space
As a means of interfacing with the world around us, sound is such a prevalent feature of the natural world, that we take for granted how frequently we’re surrounded by it. While the human ear offers a robust frequency range, prolonged exposure to sounds that exceed 85db can lead to permanent hearing …
Your Boring, Generic Mission Statement Stinks: Here’s Why
You know mission statements are important. You’ve read business books that have touted the development of a mission statement as a North Star, a compass, a drum major’s baton. This important business effort, done right, will be used as a guide for employees and insight for your customers. Now, …
Restaurant Industry News Roundup: June 2019
As the weather heats up, so does restaurant industry news. This month’s roundup includes a proposal to ban ‘meaty’ names in the EU, free fries in Ontario, and a Taco Bell hotel experience. It’s heating up, so throw some food on the grill and dig into the smoky flavor of June’s news. UK Parliament …