On average, people spend around 10 years of their lives waiting in line. Customers expect a hold time before they can eat their food; it’s part of the dining experience. Unfortunately, the longer they wait, the higher the likelihood of guest atrophy, which can decrease your sales. While there are …
Not Just a Millennial Thing: The History of Brunch
Brunch isn’t just a millennial movement, even though they’re one of the target demographics. “Brunch culture” is trendy in larger cities like New York and Chicago; and smaller college towns. Brunch isn’t a new concept, per se, but the ideas of combining alcohol and breakfast foods are relatively …
Restaurant Technik Begriffe für Dummies
In the United States, 10% of the population is employed by the restaurant industry, meaning that you have at least a one in ten chance of knowing someone who works in a restaurant every year. Those odds go up when you consider people who have worked in a restaurant at some point, meaning that you or …
Restaurant Case Study: How Boston Pizza Leveraged QSR Technology
An institution in Canada, Boston Pizza launched in the mid-60s with a traditional restaurant setup: pen and paper tickets to collect and send orders from the front to the back and vice versa. Twelve years ago, Cavin Green, Vice President of Business Technology & Systems at Boston Pizza …
Wie Sie Mitarbeiterkonflikte in Ihrem Restaurant bewältigen
Whether in good or bad times, the potential for personality crashes is always a possibility. The Bureau of Labor and statistics reported a 78.6% turnover rate in the accommodation and food services industry in 2019, with ⅔ of the restaurant industry laid off in 2020 due to the coronavirus pandemic. …
Halloween-Restaurant-Aktionen: Der QSR-Leitfaden
Spüren Sie das auch in der Luft? Die Abende fühlen sich ein wenig kühler an. Das Laub geht in eine wärmere Palette über, und Sie schwören, dass Sie in den meisten Nächten den Wind durch die Bäume heulen hören ... oder sind das die Schreie der vermissten Süßigkeitenverkäufer? Es ist Halloween! Für Kinder und Erwachsene bietet die Jahreszeit ...