It's no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. Owners have had to adapt to new ways of business and staffing shortages. As we approach the new year, there are an ever-growing list of digital solutions that can be implemented to solve both old …
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How Tech Can Help You Do More With Less
Restaurant owners are facing a one-two punch of rising costs and not enough employees. Not wanting to pass increased operational costs on to guests only compounds these challenges. What’s a restaurant owner to do? Embrace tech. Automation has been a growing trend in the restaurant industry, helping …
How Better Work-Life Balance Can Lead to Employee Retention
As work-life balance becomes a higher priority for employees, high-stress jobs are beginning to lose their luster, and the restaurant industry is no exception. From the fall of 2021 to the fall of 2022, restaurant owners faced an increase in employee turnover, with stress being the top reason cited. …
What is a KDS? A Guide to Kitchen Display Systems
Restaurants are continually updating technology to keep up with consumer demand. Think about it: wi-fi, table-top kiosks, online ordering— all of these features help attract more diners and drive the guest experience. A kitchen display system (KDS) might be in the background, but it’s a piece of …
Revitalize Your Business: Three Reasons to Refresh Your Restaurant Hardware
Change is difficult, but it’s a necessary part of running a successful business. For restaurants, this means refreshing hardware as it begins to age, or your needs change as you grow. But why reinvent the wheel? Aside from the benefits of updated technology (digital displays paired with …
6 Reasons to Invest in Kitchen Automation for Your Restaurant
While many restaurants have already taken the leap of faith to digitize their front-of-house systems, some operators are still hesitant to make the switch for the back of the house. More often than not, restaurateurs have embraced technology for their point-of-sale and payment systems, and more …
Boosting Restaurant Efficiency: A Complete Guide to Implementing ConnectSmart® Kitchen
It’s no secret that kitchen chaos causes mistakes, but how much are those mistakes costing your business? The restaurant customer retention rate sits at about 30%, which means that 70% of customers don't come back to the same restaurant after visiting it once. To drive customer retention, …
Helping Employees of All Ages to Embrace New Tech
Tech has an increasing integral presence in the restaurant industry, as more and more operators turn to innovative solutions to achieve their business goals. Also entering the kitchen? Retirees. Experts predict over five million workers aged 65 and up will be joining the restaurant workforce within …