Digital signage has transformed restaurant operations and management, making menu updates quicker and easier, improving the customer experience and boosting sales. This type of signage is a highly practical way to display your menu and drive your restaurant’s business strategy, with multiple options …
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How to Choose Restaurant Technology: An Operator’s Guide
At this point, discussing how modern technology enhances our lives is almost redundant. Not to downplay it, it’s just that we've got phones in our pockets with more computing power than the original lunar module, which put a human being on the moon! This technology makes things faster and more …
10 Restaurant Exit Interview Questions: Stopping the Revolving Door
A healthy turnover rate for any industry averages 10%. According to the United States Bureau of Labor Statistics (BLS) though, the accommodation and food services industry saw turnover rates increase from 62.5% in 2013 to 72.5% in 2017. Numbers from the National Restaurant Association push those …
Does Your Food Actually Suck? No B.S. Restaurant Evaluation for Managers
Running a restaurant requires a wide facet of skills. Being objective should be at the top of that list. Instead, too many restaurants are preoccupied with the three things that lead to a restaurant's demise: ego, pride, and denial. It’s not your fault entirely. Perhaps people have been telling you …
Wherever You Are: How to Manage Your Restaurants Remotely
Restaurant management involves so much more than making and serving food. There's all the prep-work, the cleanup, hiring, scheduling, marketing, and a whole host of other duties that occur after you've locked the doors. Oh, not to mention the exponential tasks of managing multiple restaurant sites. …
How to Write an Employee Handbook your Restaurant Staff will Read
New customers excite us. New dishes and menus excite us. The premise of black bottom lines excites us. Writing employee handbooks? Not so much. These seemingly dull tomes often produce a variety of yawns and eye-rolling from new hires and current employees. Despite the pushback, for an operator, …
2019 Restaurant Goals & Resolutions: Keeping the Momentum
As we kick off another year in the restaurant industry, it’s time to take a good look internally and realize that what we've been doing in the past may not be the best option to carry us into the future. Let’s recap some things that helped create a successful 2018, so we can build on that momentum …
Restaurant News Roundup: December 2018
As we stepped into the new year, we looked at everything that happened in the restaurant industry in December 2018. Last month’s news includes 2019 technology predictions, pizza company mergers, mobile payment platforms, and the reasons restaurants are losing guests. This platter of news was too …