According to Gartner, 75% of US households will have a smart speaker like the Amazon Echo or Google Home by 2020. That number roughly equates to 100 million! Do you already have one? If not, you may want to add this item to your Christmas list because you can now utilize an Amazon Alexa Flash …
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Restaurant Holiday Rush: Creating the Ultimate Guest Experience
The holiday season is approaching once again which means the rush is on its way. The holiday brings in large volumes of people coming to dine-in, as well as pick up carryout and catering orders. While most operators would like to be able to capitalize on the busy season, they’d like to find a way to …
Restaurant Expansion Strategy: Steps to Growing Your Business
Your restaurant is the talk of the town. Foodies in the area are snapping photos left and right of your tasty cuisine to share on Instagram. You have a great staff that seem to love their jobs and keeps the customers happy. Sales are booming and overall, business is great. You love what you do and …
Restaurant Branding Strategy: Crafting an Identity
Think about the brands you love. What do you like about that brand? When explaining it to a friend, which parts of the brand do you identify? Perhaps you enjoy the quality of the brand's products. Maybe you like their witty advertising or the colors they use. Could be you had a great experience in a …
Spotlight On: The Darwin Brasserie
Towering high above London's Sky Garden sits the Darwin Brasserie, a picturesque eatery touting a robust menu, critical acclaim and a high volume of daily guests, with expectations to match. The Brasserie began as many restaurants do, fielding their orders on paper tickets. After a guest would …
How to Open a Restaurant: A Recipe for Success
We’ve all seen the shows on T.V. that make owning a restaurant look glamorous. When you actually start looking into how much work is required though, you may start to see how difficult of an undertaking it can be. The good news is that the percentage of restaurants that close in the first year is …
Restaurant Bin Management: Explained
For restaurant operators, the "rush" is an established part of the job. It's here, during these high traffic times, when a restaurant shows its true mettle, beyond the fancy veneer of an extensive menu or a killer brand. How well a restaurant can handle these rushes – in preparation, and execution – …
Smarter Kitchen: Build Your Best BOH
A stream of orders rolls in via paper tickets. A stressed-out kitchen desperately works to stay on top of the backlog while trying to keep up with new orders. A hoarse kitchen worker hollers to notify staff of each item coming through on the tickets. Ticket times are delayed and food begins to wilt …