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Is it August already!? We're glancing at our rearview mirrors while July fades into the horizon as we work on this month's restaurant industry news roundup. It's been a rough year for restaurants. As states try to decrease virus numbers, restaurants who'd previously shuttered in-house traffic are …
The U.S. grapples with the COVID-19 outbreak well into the year, and many states have (tentatively) begun reopening public spaces. Almost everyone is discovering that dining-in has become a much different experience than it was in early 2020! Fortunately, some smart maneuvering can help restaurants …
Recently, the UK Government released information on safe operating practices for restaurants to reopen in the UK. The 44-page document offers insight and policy suggestions to guide operators on procedures to keep a safe environment for staff and guests. There is a lot to pick through, and the …
The biggest problem facing any industry required to travel to the customer's location is that customers are becoming increasingly impatient. A survey sponsored by the UK's Interparcel found that 50% of Brits admitted to becoming less patient in the past five years. While it's no surprise that …
It may seem improbable to imagine bartending in the time of social distancing, especially as restaurateurs grapple with turnover and closure due to lockdown measures. But while the future may seem uncertain in the presence of the coronavirus pandemic, tomorrow will come. Look at how quickly guests …
Omnichannel strategies are the gold standard in marketing. Some believe this strategy only applies to eCommerce brands, but the reality is a bit broader. Since the restaurant industry doesn't operate quite the same as that of typical retail, operators may overlook the value that omnichannel …
Understanding why you should upgrade to the latest restaurant technology software is a puzzle for many owners and operators. Especially if your operation sings as is, it’s understandable that updates may seem superfluous. Technological evolution already exceeds Moore’s Law, the principle that has …
Our long march through 2020 continues as we’ve reached the halfway point in the year, and things have remained just as challenging as before. Restaurants around the U.S. face unprecedented losses, with an expected $240B hit to total revenue by the end of the year. After quarantine restrictions were …
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